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In order to help us meet our goal of continuous improvement, we would appreciate your reply to this brief questionnaire. Your feedback will assist us to better serve you. Thank you for your co-operation and comments.

Please fill out information below and click "Submit"

Fields with (*) are required.

10 Definitely
9
8
7
6
5
4
3
2
1 Not likely
Mini-Circuits Sales Department and Delivery
Your satisfaction with Mini-Circuits
Importance to you of this item
Please indicate your rating by marking the relevant boxes on the right:
Excellent
4
Above
Average
3
OK
2
Poor
1
Extremely
Important
Not
Important
2. Please rate your overall level of satisfaction with Mini-Circuits?
3. a. How would you rate our response time to your general inquires?
3. b. How would you rate the time to acknowledge your new orders?
3. c. How would you rate our turn around time on your request for quotes?
4. a. How would you rate our courtesy in dealing with you?
4. b. How would you rate your experience with Mini-Circuits members?
5. How would you rate our Representative's support team?
6. Do you expect the Mini-Circuits promise shipment date and your shipment need date to be the same?
Yes     No

Thank you for dedicating the time to complete this survey. We appreciate your comments, Sincerely, Kim Sainato, Administrative Sales Manager.

Please fax your reply to 417-335-5945 if you cannot send it through the WWW.

Mini-Circuits P.O. BOX 350166, Brooklyn, New York 11235 Tel: 800-654-7949


In order to help us meet our goal of continuous improvement, we would appreciate your reply to this brief questionnaire. Your feedback will assist us to better serve you. Thank you for your co-operation and comments.

Please fill out information below and click "Submit"

Fields with (*) are required.

10 Definitely
9
8
7
6
5
4
3
2
1 Not likely
Mini-Circuits Technical Response
Your satisfaction with Mini-Circuits
Importance to you of this item
Please indicate your rating by marking the relevant boxes on the right:
Excellent
4
Above
Average
3
OK
2
Poor
1
Extremely
Important
Not
Important
2. Please rate your overall level of satisfaction with Mini-Circuits?
3. How would you rate our initial response time to your technical request?
4. Did we answer all of your questions?
5. a. Did we offer you a solution? If so how would you rate it?
5. b. If data was sent to you, was it what you needed?
5. c. Was there sufficient information?
Please rate the ease of your experience working with us by marking the relevant boxes to the right.
Very
OK
Difficult
NA
 
6. a. If you accessed our web site, how would you rate the ease of finding information?
6. b. Were you able to find the information you needed easily?
7. a. How would you rate the ease of dealing with our Representative field sales engineer?
7. b. Were they able to supply the information needed quickly?
Yes     No

Thank you for dedicating the time to complete this survey. We appreciate your comments, Sincerely, Kim Sainato, Administrative Sales Manager.

Please fax your reply to 417-335-5945 if you cannot send it through the WWW.

Mini-Circuits P.O. BOX 350166, Brooklyn, New York 11235 Tel: 800-654-7949

Mini-Circuits, Inc.
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